Contact Us
We're here to help with any questions, concerns, or feedback you may have about Keypure or our platform.
Frequently Asked Questions
Before reaching out, you might find the answer to your question in our FAQ section:
Our Response Time
- 📧Email Support: We typically respond within 24-48 hours during business days (Monday-Friday, excluding major holidays).
- ⚖️Legal Inquiries: For DMCA, privacy, or other legal matters, please allow 3-5 business days for a response.
- 🤝Author Inquiries: For publishing opportunities or author support, we strive to respond within 3 business days.
Contact Information
- General Support:support@keypure.com
- Author Support:authors@keypure.com
- Legal Inquiries:legal@keypure.com
- Business Address:Keypure LLC, United States (remote-first)
What to Include in Your Message
To help us assist you more effectively, please include the following information in your message:
- Your full name and contact information
- Clear description of your question or issue
- Relevant account information (if applicable)
- Any supporting documents or screenshots
- Your preferred resolution (if applicable)